Arkansas · Natural Gas Utilities

Arkansas gas utilities are rebuilding trust and pipe at the same time. That collision lands in the capital plan.

A $2.15 billion ownership change, a billing-system meltdown, and a 23% rate increase have put Arkansas gas utilities under a microscope — while decades of bare-steel and cast-iron main still have to come out of the ground. Every dollar now has to be safety-justified and affordability-defensible at the same time. Invizion helps gas utilities re-sequence a capital portfolio in a click — and defend every decision.

The bottom line: Arkansas gas distribution is concentrated in a handful of investor-owned LDCs still digesting a $2.15 billion ownership change, a billing-system meltdown, and a 23% rate increase — all while decades of bare-steel and cast-iron main have to be replaced. The utilities that hold onto ratepayer trust will be the ones whose capital plans can re-sequence as fast as the pressure changes.
$2.15B1
Summit Utilities' 2022 purchase of CenterPoint's Arkansas & Oklahoma gas systems — the largest LDC ownership change in the state.
23.4%2
Base-rate increase the APSC approved for Summit in November 2024, at a 9.85% ROE.
47,0143
Summit accounts that faced disconnection after its 2022 billing-system transition (43,302 residential).
355 Bcf4
Arkansas marketed gas production in 2024, down from 481 Bcf in 2020 as the Fayetteville Shale winds down.

The Arkansas Landscape

Four forces are moving your project list at once

None of these is theoretical in Arkansas, and none of them waits for your next budget cycle. Together they mean the capital plan you approved last year may already be the wrong plan.

System Integrity & Aging Pipe

Old pipe, new owner, deferred work

Summit inherited a roughly 17,000-mile main network spanning Arkansas, Oklahoma and Texarkana when it bought CenterPoint's gas systems — and the Attorney General's office argued CenterPoint had deferred on the order of $300 million in maintenance before the sale.15 Summit says it has since invested more than $300 million in Arkansas to upgrade and make the system safer.2

Black Hills Energy is on the same treadmill, spending about $130 million in Arkansas since 2021 to replace pipe with lower-emission materials across roughly 7,200 miles of line.6 Under PHMSA's distribution integrity (DIMP) framework, that bare-steel and cast-iron replacement is not optional — only its sequencing is.7

Decarbonization Pressure

Less mandate risk, more throughput risk

Arkansas is a gas-producing state with no gas-ban law and no formal “future of gas” docket, so the electrification pressure that reshapes plans in the Northeast and California is muted here. The sharper long-horizon risk is throughput: in-state production has fallen to 355 Bcf in 2024 from 481 Bcf in 2020.4

The Fayetteville Shale that once drove Arkansas gas — pioneered by Southwestern Energy in 2004 and once estimated to hold ~13,240 Bcf recoverable — saw new drilling largely cease by 2018.8 A distribution system whose customer base is stable but whose regional supply is thinning still has to plan capital for decades of service.

Supply & Price Volatility

Winter is where the bills — and the anger — land

Winter Storm Uri in February 2021 was expensive enough that $425 million of unrecovered storm costs were folded into Summit's $2.15 billion acquisition price.1 Gas costs pass through to customers with no markup and reset twice a year, so a cold snap or a price spike flows straight onto the bill.6

The result is stark seasonality: under the 2024 order, a typical Summit residential bill was projected to move from about $66 in November to roughly $174 in January.9 Design-day and storage planning is a capital question, not just a procurement one.

Capital Recovery & Regulation

Every dollar has to survive an affordability fight

Summit's base rates had not changed since 2015 before it filed for a $104.7 million increase in January 2024; that settled at a 23.4% average residential increase with the ROE cut from a requested 11% to 9.85%.5102 Even so, Attorney General Tim Griffin fought the settlement and a state senator ordered the APSC to probe the acquisition's due diligence.5

Arkansas gives utilities a Formula Rate Review option (Act 725 of 2015) to trim regulatory lag between cases — but as Summit and Black Hills both found, recovery is granted only against a documented, prioritized case.11

Who Runs Arkansas's Gas System

Two holding companies, three regulated LDCs, almost no municipal gas

Arkansas's gas distribution is unusually concentrated: it is served almost entirely by investor-owned utilities under two corporate parents, with roughly 640,000 gas customers statewide in 202412 and very little city-owned or cooperative gas.

Investor-owned gas LDCs

Rates & capital recovery regulated by the APSC

Summit Utilities Arkansas ~415,000–420,000 customers · former CenterPoint / Arkla2
Black Hills Energy Arkansas 184,000+ customers · ~100 communities · ~7,200 mi6
Arkansas Oklahoma Gas (AOG) Fort Smith area · Summit subsidiary since 20171

Summit reports investing more than $300 million in Arkansas infrastructure since the 2022 acquisition.2

Owners & the public-gas picture

Corporate parents — and the near-absence of municipal gas

Summit Utilities, Inc. Colorado-based, privately held · 625,000+ customers in six states13
Black Hills Corporation (NYSE: BKH) 1.37M gas & electric customers, eight states14
Black Hills – NorthWestern merger All-stock combination announced Aug. 2025, pending approvals15

Unlike many states, Arkansas has essentially no large city-owned or cooperative gas systems — distribution capital planning is concentrated in the investor-owned LDCs above.

Rate-Setting & Oversight

Every capital dollar has to be defensible

Whether the question comes from the Arkansas Public Service Commission, the Attorney General, or the legislature, it is the same: why this project, why now, why at this cost?

  • Arkansas Public Service Commission (APSC) — a three-member body (Chair Doyle Webb, Katie Anderson and Justin Tate) sets rates and approves capital recovery for the state's gas LDCs.511
  • Formula Rate Review (Act 725 of 2015) — Arkansas's alternative to a standalone infrastructure surcharge, letting a utility file annual adjustments to reduce regulatory lag between full base-rate cases.11
  • Summit's 2024 base-rate case — a $104.7M request (rates unchanged since 2015) settled November 21, 2024 at a 23.4% average residential increase, ROE 9.85%; AG Tim Griffin contested it and Sen. Jimmy Hickey ordered an acquisition-diligence probe.1025
  • Black Hills Energy's 2023 case — a $44 million request (about $15/month for a typical residential customer) to recover Arkansas infrastructure investment.6
  • Billing-system oversight — after Summit's 2022 CIS transition, the APSC kept disconnections and late fees suspended from fall 2022 into 2023 and ordered minimum 18-month payment plans; it later found no rule violation.3

Paying For The Rebuild

Where the capital comes from

Arkansas leans on rate-based recovery rather than a rich stack of federal grants, so the capital constraint is less “which award do we win” and more “which projects can we justify to regulators and ratepayers, and in what order.”

  • Summit: $300M+ invested since 2022 — upgrades, safety and system work in Arkansas, recovered through the 2024 base-rate case.2
  • The ~$300M deferred-maintenance overhang — the AG's office argued CenterPoint deferred roughly that much before the sale, work that now competes for the same capital.5
  • Black Hills: ~$130M invested since 2021 — pipe replacement with lower-emission materials plus advanced metering across its Arkansas territory.6
  • $425M of Winter Storm Uri costs — unrecovered February 2021 storm gas costs folded into Summit's $2.15B acquisition price, a reminder that a single cold event can reshape a balance sheet.1
  • Federal safety grants (PHMSA NGDISM) — the 2021 infrastructure law made competitive dollars available to modernize distribution mains, but Arkansas LDCs' primary capital recovery remains rate-based.7

Where Invizion Fits

Turn Arkansas's gas-system decisions into a defensible capital plan

Invizion is scenario-based capital portfolio optimization built for utilities. When a replacement mandate accelerates, throughput forecasts shift, or a decarbonization ruling lands, you don't re-plan by hand for weeks — you model it and decide with a record to stand behind.

1

Model the “what-if” before it's forced on you

A faster main-replacement schedule, a gas-line-extension ban, an RNG mandate — build the scenario and see the impact on the whole portfolio, side by side with today's plan.

2

Re-sequence 500 projects in a click

When priorities move, Invizion re-orders the portfolio automatically — accelerating, stretching, or deferring projects against the constraints you set, not weeks of spreadsheet surgery.

3

Give regulators or your board a defensible record

Every prioritization and trade-off is captured. When you're asked “why this project, why now,” the answer is documented — not reconstructed after the fact.

Arkansas Gas, In Brief

Questions Arkansas gas-utility leaders are asking

Short, sourced answers — the same facts we dig into with utilities looking at their capital programs.

Who is the largest natural gas utility in Arkansas?
Summit Utilities Arkansas — the former CenterPoint/Arkla system — serving roughly 415,000–420,000 customers after Summit bought CenterPoint's Arkansas and Oklahoma gas businesses for $2.15 billion in a deal that closed in early 2022.12
Why did Summit customers see such large bills?
Two things stacked up: a troubled 2022 billing-system transition that left tens of thousands of accounts past due, and then a 23.4% base-rate increase approved in November 2024 — landing on top of naturally high winter gas bills.329
Who regulates gas rates in Arkansas, and how?
The Arkansas Public Service Commission sets rates and approves capital recovery for investor-owned LDCs through base-rate cases and an optional Formula Rate Review mechanism (Act 725 of 2015) that trims regulatory lag between cases.511
What's happening with Arkansas gas production and the Fayetteville Shale?
In-state marketed production fell to 355 Bcf in 2024 from 481 Bcf in 2020, as the Fayetteville Shale — where new drilling had largely ceased by 2018 — winds down; distribution utilities increasingly rely on interstate supply.48
How is Arkansas's aging gas pipe being replaced?
Through utility capital programs recovered in rates: Summit reports $300 million-plus invested since 2022 and Black Hills about $130 million since 2021, replacing bare-steel and cast-iron main with modern materials under PHMSA's distribution-integrity rules.267
How does Invizion help Arkansas gas utilities plan capital?
Invizion is scenario-based capital portfolio optimization for utilities. It lets you model how a rate-case outcome, a deferred-maintenance backlog, a mandated main-replacement pace, or a winter gas-cost spike reshuffles your whole project list, re-sequence the portfolio automatically against your constraints, and keep a defensible record of every trade-off for the APSC, the Attorney General, or your board.

About the Author

GB

Guy Barlow

President, Invizion

Guy Barlow leads Invizion, a capital lifecycle management platform for water and wastewater utilities. He has spent two decades at the intersection of utility capital programs, funding, and analytics, helping utilities make faster, more defensible capital decisions.

Explore Further

See how utilities keep capital plans defensible

Invizion helps utilities model, optimize, and defend their capital programs. Explore how it works, or read our latest thinking on capital planning across the utility sector.

Explore Invizion

This briefing was last reviewed September 2026.

Sources

  1. Talk Business & Politics — Summit Utilities to acquire CenterPoint's Arkansas & Oklahoma gas assets for $2.15B (incl. $425M Uri storm costs; ~17,000-mile network; AR 381,961 residential + 47,931 other as of 12/31/2020; Summit's 2017 AOG acquisition), Apr. 29, 2021. talkbusiness.net
  2. Talk Business & Politics — Summit utility customers to see a more than 23% rate increase (23.42% approved Nov. 21, 2024; ROE cut from 11% requested to 9.85%; 415,000–420,000 AR customers; $300M+ invested since 2022). talkbusiness.net
  3. Talk Business & Politics — PSC to Summit Utilities: issues largely resolved, suspension of late fees, disconnections to end (47,014 accounts / 43,302 residential faced disconnection; billing-system transition from CenterPoint; min. 18-month payment plans; no rule violation found), Jul. 17, 2023. talkbusiness.net
  4. U.S. Energy Information Administration — Arkansas Natural Gas Marketed Production (355,308 MMcf in 2024; 481,205 MMcf in 2020). eia.gov
  5. Arkansas Advocate — Arkansans can't afford proposed utility rate increase, lawmakers tell regulatory agency ($87.7M revenue; 30% original/23.4% amended; base rates unchanged since 2015; CenterPoint allegedly deferred ~$300M maintenance; AG Tim Griffin; Sen. Jimmy Hickey probe; APSC commissioners), Oct. 28, 2024. arkansasadvocate.com
  6. Talk Business & Politics — Black Hills Energy asks for $44 million rate increase (184,000+ AR customers across ~100 communities; ~7,200 miles of pipe; ~$130M invested since 2021 incl. lower-emission pipe replacement and advanced meters; gas costs adjusted twice a year), Dec. 5, 2023. talkbusiness.net
  7. U.S. PHMSA — Pipeline Replacement / Distribution Integrity Management (DIMP) and the Natural Gas Distribution Infrastructure Safety & Modernization (NGDISM) grant program. phmsa.dot.gov
  8. Fayetteville Shale — Mississippian tight-shale play; production pioneered by Southwestern Energy (2004); ~13,240 Bcf estimated recoverable; new drilling largely ceased by 2018. en.wikipedia.org
  9. Arkansas Advocate — Gas utility rate increase will 'hurt the little guy,' Arkansas lawmaker says (23.4% approved Nov. 21, 2024; 425,000+ Arkansans; $15.43/month average; winter bill ~$66 in Nov. rising to ~$174 in Jan.; $300M invested since 2022), Dec. 10, 2024. arkansasadvocate.com
  10. Talk Business & Politics — Summit Utilities files request for base rate increase with PSC ($104.7M requested; rates unchanged since 2015), Jan. 25, 2024. talkbusiness.net
  11. Arkansas Public Service Commission — regulatory authority over natural gas utility rates and capital recovery; Formula Rate Review under Act 725 of 2015. apsc.arkansas.gov
  12. U.S. Energy Information Administration — Arkansas Number of Natural Gas Consumers (568,727 residential and 639,700 total consumers in 2024). eia.gov
  13. Talk Business & Politics — Summit Utilities described as the Colorado-based gas provider serving more than 625,000 customers across six states, Jan. 11, 2026. talkbusiness.net
  14. Black Hills Corporation, Investor Relations — serves 1.37 million natural gas and electric utility customers in eight states, including Arkansas. ir.blackhillscorp.com
  15. Talk Business & Politics — Black Hills, NorthWestern to combine in all-stock merger (announced Aug. 19, 2025; close expected 12–15 months, pending regulatory approval). talkbusiness.net